Comparisons
Fami vs. Vivook, CondoVive and Neivor: comparing community management platforms (2026)
We compare Fami with Vivook, CondoVive, Neivor and other condominium management platforms in Mexico: artificial intelligence, website services, resident app and ease of use.
Fami, Vivook, CondoVive and Neivor are platforms for managing gated neighborhoods and condominiums in Mexico and Latin America. They all cover the basics: fees, announcements and a resident app. The difference is what surrounds them: Fami combines artificial intelligence, website services and a very simple app in one platform designed for every neighbor to use.
About the data: we checked each company's official website on October 17, 2026. "Not advertised" means the feature does not appear on their homepage on that date; it may exist. If you work at one of these companies and something changed, write to us and we will correct it.
Quick comparison
| Feature | Fami | Vivook | CondoVive | Neivor |
|---|---|---|---|---|
| AI assistant for administrators | Yes | Not advertised | Not advertised | Yes (Neivor Intelligence) |
| AI receipt reading | Yes | Not advertised | Not advertised | Not detailed |
| Website services for the community | Yes | Not advertised | Not advertised | Not advertised |
| Mobile app for residents | Yes, free | Yes | Yes | Yes |
| QR visitor passes | Yes | Yes | Guard portal | Access control |
| Online card payments | No (transfer + receipt) | Yes | Yes (CondoPay) | Yes (SPEI) |
| CFDI invoicing | No | Yes | Yes | Yes |
| Free trial | 15 days | 15 days | 30 days | Demo |
Artificial intelligence: the clearest difference
Most condominium management platforms do not advertise artificial intelligence. Fami uses it in daily work:
- An assistant that knows your community. The administrator asks in plain language ("which homes in block C are more than two months behind?") and the assistant answers with real payment, balance, visitor and incident data.
- Automatic receipt reading. The AI extracts the amount, date and concept from the photo or PDF a resident uploads. Less typing, fewer mistakes.
- Answers in seconds for board meetings. This month's collection rate, balances owed per home or open incidents, without building reports by hand.
Neivor is the competitor that talks most about AI: it advertises "Neivor Intelligence" to flag arrears risk and build reports. If AI is your priority, compare Fami and Neivor side by side with a demo.
A website for your community
Beyond the software, the Fami team offers website services so your community can have its own presence online. The other platforms we checked only have their own brand's website.
Easier for everyone to use
A platform only works if neighbors use it. Fami is designed for that:
- One app for residents and guards, free on iOS and Android.
- Spanish first, with English and French for foreign residents.
- Short steps: creating a QR pass, uploading a receipt or reporting a leak takes seconds.
- Setup included: the Fami team sets up your community, imports your residents and trains your board.
Where other platforms may suit you better
An honest comparison also says what Fami does not do yet:
- Card payments and CFDI invoicing. Vivook, CondoVive and Neivor process online payments and issue invoices. In Fami, residents pay by bank transfer and upload a receipt, which the AI helps review.
- Presence in many countries. Vivook and CondoVive operate across Latin America. Fami focuses on Mexico.
If your community must take card payments from day one, those options may serve you better today.
Other platforms on the market
- Habitanto: operates in Mexico, Peru, the Dominican Republic and Uruguay, with QR invitations, bookings and dues payment. It does not advertise AI on its homepage.
- ComunidadFeliz: started in Chile and also operates in Peru and Mexico, with automatic collection, an incident wall and bookings. It does not advertise AI on its homepage.
The best alternative to Vivook, CondoVive and Neivor
If you use Vivook, CondoVive or Neivor today and want an alternative with artificial intelligence, an app any neighbor understands and setup included, we recommend Fami. You can switch without losing your data: the Fami team imports your residents and trains your board. See our guide to the best alternatives to Vivook, CondoVive and Neivor in 2026.
Which one should you choose?
- Choose Fami if you want artificial intelligence, website services and a simple app for every neighbor, with Spanish support from Mexico.
- Choose Vivook or CondoVive if your priority is card payments and invoicing inside the platform.
- Evaluate Neivor if you want AI and also need SPEI payments and invoicing.
The best way to decide is to try it. Fami has a 15-day free trial: check the pricing or book a demo.
Frequently asked questions
What is the difference between Fami and Vivook?
Both manage fees, announcements and QR visitor passes. Fami adds an AI assistant, AI receipt reading and website services. Vivook processes card payments and issues CFDI invoices.
Is Fami better than CondoVive?
It depends on your priority. Fami includes an AI assistant and AI receipt reading, which CondoVive does not advertise on its homepage. CondoVive offers card and SPEI payments through CondoPay, plus invoicing.
Which condominium management platform has artificial intelligence?
Fami includes an AI assistant that answers questions with the community's data and reads payment receipts. Neivor also advertises AI features through Neivor Intelligence.
Does Fami work outside Mexico?
The platform is available in Spanish, English and French, but prices, support and operations are designed for Mexico.
Can I switch to Fami from another platform?
Yes. The Fami team sets up your community and imports your residents, and you get a 15-day free trial to see for yourself.
Run your community with Fami
Fee collection, QR access, announcements, bookings, and AI in one platform. Try it free for 15 days.